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TERMS OF SERVICE

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These Terms of Service ("Terms") govern your access to and use of the Ochrevogue website, including every product, purchase, service, and feature available through it. By browsing our website or placing an order, you accept these Terms in full. If you don't agree with any part of them, please discontinue use of the site.

  1. Company Details
    Trading Name: Ochrevogue
    Legal Entity: markttor UG (haftungsbeschränkt)
    Company Type: Unternehmergesellschaft (UG) (haftungsbeschränkt)
    Commercial Register No.: HRB 283171
    Register Court: Amtsgericht Charlottenburg (Berlin)
    Registered Address: Tempelhofer Weg 59, 12347 Berlin, Germany
    Email: info@ochrevogue.com

  2. Accepting These Terms
    By using this website, you confirm that:

  3. You are 18 or older, or are using the site with a parent's or guardian's consent.

  4. You have the legal capacity to form a binding agreement.

  5. You'll use the site solely for lawful purposes.

  6. Any information you provide us is accurate and complete.

  7. Acceptable Use
    You agree that you will not:

  8. Violate any applicable law or regulation.

  9. Attempt unauthorized access to our systems, servers, or data.

  10. Disrupt the website's operation or security.

  11. Introduce malware, viruses, or other harmful code.

  12. Deploy bots, scrapers, or other automated tools without our consent.

  13. Engage in fraudulent or deceptive conduct.

  14. Infringe on the rights of any third party.

We may suspend or terminate access for anyone who violates these Terms.

  1. Product Information
    We take reasonable steps to keep our listings, pricing, and imagery accurate. Even so:

  2. Images are illustrative and may not be an exact match.

  3. Appearance can vary based on your screen's display settings.

  4. Sizes and specifications may differ slightly from what's shown.

  5. Stock levels may change without prior notice.

  6. We may correct errors in price, description, specification, or availability.

  7. Minor manufacturing variation is not treated as a defect.

  8. Placing an Order
    Placing an order is an offer to purchase from Ochrevogue. We reserve the right to:

  9. Accept or decline any order.

  10. Cancel an order due to a pricing, stock, or system error.

  11. Decline transactions we believe may be fraudulent.

  12. Limit the quantity any one customer may purchase.

If we cancel a paid order, we'll refund the payment to the original payment method wherever this is possible.

  1. Pricing and Payment

  2. Prices displayed on the site may change at any time without notice.

  3. Orders are processed only once payment has been made and authorized.

  4. We may decline or cancel any transaction suspected of fraud or unauthorized use.

  5. Where legally required, applicable taxes or other charges will appear at checkout.

  6. Shipping and Delivery
    Delivery timeframes and shipping fees are outlined in our Shipping Policy. Delivery estimates may be impacted by:

  7. Carrier delays

  8. Customs inspections

  9. Weather conditions

  10. Public holidays

  11. Supply chain disruptions

  12. Other circumstances beyond our control

We are not responsible for delays caused by third-party couriers.

  1. Returns and Refunds
    Returns, cancellations, and refunds are governed by our Return & Refund Policy and applicable German and EU consumer law. Nothing in these Terms limits any statutory rights you hold as a consumer.

  2. Intellectual Property
    All content on this site — including product copy, photography, logos, branding, layout, graphics, and other digital material — belongs to Ochrevogue or its licensors and is protected under intellectual property law. You may not copy, reproduce, modify, redistribute, or commercially exploit this material without our prior written consent.

  3. Content You Submit
    If you submit a review, testimonial, comment, image, or similar content, you grant Ochrevogue a non-exclusive, worldwide, royalty-free right to use, reproduce, adapt, publish, and share it for marketing and business purposes. By submitting content, you confirm it:

  4. Is truthful and lawful.

  5. Doesn't infringe on anyone else's rights.

  6. Isn't defamatory, misleading, or offensive.

We may remove submitted content at our discretion.

  1. Third-Party Links and Services
    Our website may link to external sites or services. We accept no responsibility for their content, availability, security, privacy practices, or the products/services they provide. Use of them is entirely at your own risk.

  2. Privacy
    We collect, use, and store your personal data as described in our Privacy Notice. By using our website, you agree to that data handling.

  3. No Warranty
    To the extent permitted by law, our website, products, and content are provided "as is" and "as available." We do not guarantee that:

  4. The site will operate without interruption or error.

  5. Content will always be current, accurate, or complete.

  6. Any fault will be resolved immediately.

  7. The site is free from harmful elements.

  8. Products or services will meet every expectation.

  9. Limitation of Liability
    To the maximum extent permitted by law, Ochrevogue is not liable for indirect, incidental, special, punitive, or consequential losses arising from:

  10. Use of the website.

  11. Product purchases.

  12. Delivery delays.

  13. Technical issues.

  14. Inaccurate content.

  15. Unauthorized access to your data.

Where liability cannot be excluded by law, our total liability is capped at the amount paid for the order in question. Nothing here limits liability where the law does not permit such limitation.

  1. Indemnity
    You agree to indemnify and hold harmless Ochrevogue, its officers, staff, partners, and service providers against any claim, loss, or cost arising from:

  2. Your breach of these Terms.

  3. Misuse of the website.

  4. Any breach of law on your part.

  5. Infringement of a third party's rights.

  6. Force Majeure
    Ochrevogue is not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, floods, fires, government action, supply chain breakdowns, internet outages, labor disputes, pandemics, war, or terrorism.

  7. Changes to These Terms
    We may revise these Terms at any time. Changes take effect as soon as they're published on the site. Continued use of the site after an update signals your acceptance of the revised Terms.

  8. Governing Law
    These Terms are governed by the laws of the Federal Republic of Germany. Disputes will be handled by the competent German courts, except where mandatory consumer protection rules provide otherwise. EU-resident consumers may still rely on any mandatory protections under their own country's law.

  9. Contact Us
    Trading Name: Ochrevogue
    Legal Entity: markttor UG (haftungsbeschränkt)
    Commercial Register No.: HRB 283171
    Register Court: Amtsgericht Charlottenburg (Berlin)
    Address: Tempelhofer Weg 59, 12347 Berlin, Germany
    Email: info@ochrevogue.com

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By continuing to use the Ochrevogue website, you confirm that you have read, understood, and agreed to these Terms of Service.

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